1 SELLER:

The Artist, trade name of Le Bateau bvba, has its registered office at Koningsstraat 75, box 202 at 8400 Ostend and is registered  under number 0878.140.802. The operating address is located at 9030 Gent, Wijmenstraat 21M.

 

 

 

2. APPLICATION:

Each order counts as acceptance by the buyer of our general terms and conditions, which form an integral part of the agreement.

 

 

 

3. SHIPPING:

All orders are shipped in 2 days. Orders are not shipped or delivered on weekends and public holidays. We are not liable for delays in execution / shipping or for non-execution of our commitments due to events beyond our normal control. These events cannot give rise to cancellation of the purchase or payment of compensation in favor of the buyer. In case we cannot make the delivery, the paid amounts will be refunded to the buyer without interest or any other form of compensation. Our prices stated on the website do not include delivery costs. This cost is stated separately in the ordering process. Incorrect delivery addresses are the responsibility of the buyer. Any additional costs as a result are at the expense of the buyer.

 

 

 

4.RETURN:

In the context of distance selling to consumers falling within the scope of the law of 06/04/2010, the consumer gives the right to refrain from delivery without penalty and giving reasons within 14 calendar days from the day following delivery. his purchase. The item must be unused and in its original packaging. Your return contains a proof of purchase. Send us an e-mail (welcome@theartist.be) with your question. You will receive more information to return all or part of your purchase. Cash on delivery returns are not accepted.

 

 

 

5. REFUND:

Upon receipt of your package, we will inspect it and notify you about the status of your refund. If your return is accepted, you will receive the purchase amount (excluding the shipping costs paid on your order) in your bank account within 30 days after you have been notified that your return has been accepted.

 

 

 

6. PAYMENT:

We accept the following secure online payment methods: Bancontact, paypal, payconicq and bank transfers. When ordering online, payment in advance is a requirement for shipping the goods.

 

 

 

7 FORCE MAJEURE:
Any circumstance beyond our will and control that prevents the fulfillment of our obligations in whole or in part is force majeure. In case of force majeure, we are not obliged to fulfill our obligations. Either we suspend our obligations for the duration of the force majeure, or we dissolve the agreement. Force majeure includes strikes, fire, business disruptions, power failures, failures in a (telecommunication) network or connection or communication systems used, non-delivery or late delivery by suppliers or other third parties, ...

 

 

 

8. WARRANTY / COMPLAINTS:

We guarantee that our goods comply with the applicable legislation at the time of your order. The delivered / received goods conform to your order.
You must inform The Artist within 24 hours of receipt of the goods by email at welcome@theartist.be if the products do not comply with what has been ordered or if they are damaged, so that The Artist.be can safeguard its rights against the sender. Your report must always be accompanied by evidence. We are not a manufacturer and only distribute the product through our webshop.

 

 

9 PERSONAL DATA:

THE ARTIST attaches importance to your privacy. Although most of the information on this site is freely accessible without having to enter any personal information. At the time of ordering or subscribing to our newsletters, you give The Artist permission to use your personal data for the purposes of processing the order, administration, customer base, marketing and advertising. You can unsubscribe at any time by sending a request to welcome@theartist.be . Your data will never be provided to third parties. You can request access to your personal data. For this we receive a dated and signed application from you including a copy of your identity card. If applicable, you can report changes to your data by e-mail. For more information you can go to the public register kept by the Commission for the Protection of Privacy in Brussels.

 

 

10.COOKIES:

Our website uses cookies. During your visit to our site, small files are placed on the hard drive of your PC. A cookie is a text message that is placed by a website server in the browser of your PC or mobile device. Cookies are used to optimize your visit. Via the settings of your browser you can not accept cookies, receive a warning when cookies are installed or cookies are deleted from your hard drive after your visit. Due to these settings, it is possible that certain elements do not appear correctly on our website. By using our website, you agree to our cookies.

 

 

11.INTELLECTUAL PROPERTY:

Our website, logos, texts, photos, names and in general all our communications are protected by intellectual property rights that lie either with us or with our suppliers or other entitled parties.
It is prohibited to use and / or make changes to the intellectual property rights as described in this article. For example, you may not copy or reproduce drawings, photos, names, texts, logos, color combinations, etc… without our prior and express written permission.

 

 

 

12. APPLICABLE LAW:

All agreements concluded with the seller are governed by Belgian law. The Belgian courts have exclusive jurisdiction.